Move-In Coordinator Senior Living

True Connection Communites - The Oaks at Plano; Plano (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

HSA & FSA

Paid parental leave

Short-term & long-term disability

Paid holidays

401k with company match

Employee Assistance Program (EAP)

Job summary

True Connection Communities is seeking a Move-In Coordinator Senior Living in Plano, TX to ensure smooth move-in for new residents and to back up the Sales Director. The role works with maintenance to prepare units and supports community marketing outreach.

Responsibilities include guiding new residents through admission, conducting tours, handling inquiries, and contributing to weekly activity reports while maintaining a professional image and strong customer relations.

Qualifications

• High School Diploma required.
• Experience with leasing and sales in hospitality, multifamily, senior living, or real estate is a plus.
• Strong customer service and public relations skills required.
• Patient, tact and cheerful disposition under pressure.
• Proficiency in Microsoft Office and marketing software.
• Desire to serve seniors and work in a team.
• Excellent problem-solving abilities.

Responsibilities

• Finalize paperwork and admission requirements with new residents and families.
• Provide sales assistance including tours, inquiries, events, and outreach.
• Compile accurate weekly activity reports.
• Participate in sales meetings and support the Sales Director as needed.
• Coordinate event details with other departments.
• Maintain a positive, professional image and teamwork.
• Ensure move-in readiness of units with maintenance team.

Skills

Customer service

Public relations

Team oriented

Microsoft Office

Marketing software

Problem solving

Interpersonal communication

Serve seniors

Education

High School Diploma

Tools

Microsoft Office suite

Marketing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Move-In Coordinator Senior Living

Full Time Plano, TX, US

7 days ago Requisition ID: 4124

Salary Range: $20.00 To $24.00 Hourly

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident's families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you'll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com .

The Move-in Coordinator's primary responsibility is to ensure a smooth and successful transition of a new resident into the community. Additionally this role will provide back up to the Sales Director and work closely with the Maintenance team to ensure units are move in ready.

Schedule: Tuesday - Saturday

Duties and Responsibilities

• Works directly with new Resident and family to finalize paperwork and requirements for admission
• Provides sales assistance to Resident Director as needed to include conducting tours, handling telephone inquiries, hosting events and participating in community marketing outreach programs
• Compiles reports accurately and timely as needed including but not limited to weekly activity reports
• Participates in sales meetings.
• Implements protocols to assist the new Resident's transition into the community.
• Coordinates event details with Associates in other departments.
• Encourages teamwork through cooperative interaction with Associates in other departments.
• Supports a positive and professional image through action and dress.
• Maintains inventory of marketing collateral and materials.
• Performs other duties as assigned.

Qualifications

• High School Diploma
• Experience with leasing and sales in hospitality, Multi-family, Senior Living, or real estate is a plus!
• Exhibits excellent customer service and public relations skills.
• Displays patience, tact and a cheerful disposition even under stressful circumstances.
• Promotes the community in a positive manner and effectively communicates the community values to Residents, families, visitors and Associates.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
• Demonstrates proficiency in Microsoft Office and other marketing relating software.
• Desire to serve seniors.
• Effective problem-solving skills
• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Paid Holidays
• 401k program; Including match
• Employee Assistance Program (EAP)

Working Conditions

The Move-in Coordinator works in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. This position also works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.