Senior Living Marketing & Tours Coordinator

Oakmont Senior Living; San Francisco (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Holidays

Complimentary Meals

Bonus Opportunities

Company Paid Life Insurance

401(k) Savings Plan with Company Match

Employee Assistance Program

Pet Insurance

Job summary

The Ivy Golden Gate, managed by Oakmont Management Group, is seeking a Sales and Marketing Coordinator in San Francisco. You will support the Marketing Department with events, inquiries, and resident move-ins, while guiding tours and maintaining knowledge of services to prospects and referral sources.

You will handle inbound inquiries, qualify prospects, and help convert tours to deposits, all within budget and company procedures.

Qualifications

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.

Responsibilities

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department
• Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget.
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move-in checklist

Skills

Customer service

Communication

Organization

Sales process

Job description

The Ivy Golden Gate, managed by Oakmont Management Group, is seeking a Sales and Marketing Coordinator in San Francisco. You will support the Marketing Department with events, inquiries, and resident move-ins, while guiding tours and maintaining knowledge of services to prospects and referral sources.

You will handle inbound inquiries, qualify prospects, and help convert tours to deposits, all within budget and company procedures.