Senior Living Marketing & Events Coordinator

Ivy Living; Santa Clara (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation and holidays

Complimentary meals

Life Insurance

401(k) with company match

Employee Assistance Program

LifeMart discount

Job summary

Oakmont Management Group, a prominent operator of senior living communities including Ivy Living, is seeking a Marketing Coordinator to support the marketing department. The role handles administrative tasks, inquiries, tours, and move-ins to ensure a smooth resident experience.

You will organize events, manage referrals, and assist with tours while maintaining the marketing database and budget adherence. A proactive, customer-focused mindset and strong communication are essential.

Qualifications

• Flexible and able to adapt to change while prioritizing tasks.
• Able to process information and follow written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math.
• Highly motivated and able to work independently.
• Must obtain and maintain valid first aid certification.
• Must pass a criminal background check and health screening (TB tests).
• Vaccination per regulatory guidelines may be required.

Responsibilities

• Maintain knowledge of the property’s products and services for prospects and referrals.
• Lead daily community tours and support sales processes.
• Conduct inbound inquiries via phone, walk-ins, and mail; update CRM with inquiries and follow-up.
• Qualify prospects, convert to tours, and convert tours to deposits as needed.
• Plan and manage marketing events within the approved budget.
• Attend resident, family inquiry, and referral events as required.
• Serve as liaison for residents and families for smooth move-ins.
• Follow a move-in checklist accurately.

Skills

Flexibility

Written and verbal communication

Problem solving

Mathematical basics

Self-motivated

First aid certification

Background check compliance

COVID-19 vaccination/health screening

Tools

Marketing database systems

Job description

Oakmont Management Group, a prominent operator of senior living communities including Ivy Living, is seeking a Marketing Coordinator to support the marketing department. The role handles administrative tasks, inquiries, tours, and move-ins to ensure a smooth resident experience.

You will organize events, manage referrals, and assist with tours while maintaining the marketing database and budget adherence. A proactive, customer-focused mindset and strong communication are essential.