Concierge - Full-time

Rose Senior Living Carmel; Carmel (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Rose Senior Living Carmel is seeking a hospitality-focused Concierge for day shifts. You will greet residents, guests, and vendors daily, manage lobby activities, answer calls, and ensure a warm, professional first impression.

This role supports a community-oriented team while upholding service excellence. The position emphasizes strong communication, problem-solving, and basic clerical skills, with a daytime schedule and a $20/hour pay rate.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Responsibilities

• Supervise the main lobby and phone line.
• Resolve resident/guest issues while keeping dwellings calm and resolved.
• Accept deliveries, log receipts, and notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with clerical tasks as needed.

Skills

Customer service

Telephone communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:00am - 5:00pm

Payrate: $20/hr

When you work atRose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

RoseSenior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

EEO Employer