Senior Living Front Desk Concierge - Resident Experience

Golden Bell Senior Living; Aiken, Northern (SC, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Golden Bell Senior Living in Aiken, SC is seeking a Receptionist/Concierge to be the first point of contact for residents, families, guests, and staff. You will greet visitors, assist residents with requests, manage calls, and support administrative tasks to keep the front desk running smoothly.

The ideal candidate has exceptional customer service, a compassionate demeanor, and the ability to multitask in a dynamic senior living environment, with proficiency in MS Office and discretion with

Qualifications

• High school diploma or equivalent required.
• Prior receptionist/front desk/concierge experience preferred.
• Experience in a senior living, healthcare, or hospitality setting is desirable.

Responsibilities

• Greet residents, families, visitors, and vendors in a welcoming manner.
• Answer, screen, and direct phone calls; take messages and schedule appointments.
• Maintain an organized front desk and protect confidentiality.
• Assist with administrative tasks: filing, data entry, recordkeeping.
• Coordinate mail, deliveries, and events; support residents' activities.
• Communicate with departments to relay messages and needs.
• Respond to emergencies and resident concerns promptly.
• Perform other duties as assigned.

Skills

Verbal communication

Interpersonal skills

Multitasking

Clerical procedures

MS Office

Discretion

Healthcare familiarity

Education

High school diploma

Tools

MS Office Suite

Job description

Golden Bell Senior Living in Aiken, SC is seeking a Receptionist/Concierge to be the first point of contact for residents, families, guests, and staff. You will greet visitors, assist residents with requests, manage calls, and support administrative tasks to keep the front desk running smoothly.

The ideal candidate has exceptional customer service, a compassionate demeanor, and the ability to multitask in a dynamic senior living environment, with proficiency in MS Office and discretion with