Senior Living Front Desk Concierge - Guest Services Pro

Woodlands-of-Hamilto; Hamilton (OH); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement plan

PTO from day one

Paid training

Employee assistance program

Referral program

Job summary

The Woodlands of Hamilton in Hamilton, OH is seeking a friendly Receptionist to be the first point of contact for residents, family members, and visitors. You will handle phones, greet guests, and manage mail and deliveries with care, accuracy, and professionalism.

We offer a comprehensive benefits package including health, dental, vision, life insurance, 401k with company match, PTO from day one, and training opportunities. Join our dedicated team delivering excellent resident care.

Qualifications

• Experience providing exceptional customer service in a front-desk role.
• Ability to greet visitors and answer phones professionally.
• Comfort with coordinating mail and deliveries.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns.

Skills

Customer service

Telephone etiquette

Job description

The Woodlands of Hamilton in Hamilton, OH is seeking a friendly Receptionist to be the first point of contact for residents, family members, and visitors. You will handle phones, greet guests, and manage mail and deliveries with care, accuracy, and professionalism.

We offer a comprehensive benefits package including health, dental, vision, life insurance, 401k with company match, PTO from day one, and training opportunities. Join our dedicated team delivering excellent resident care.