Senior Living Concierge | Flexible Schedule & Growth

The Forum at the Woodlands; The Woodlands (TX); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Discovery Management Group at The Forum at The Woodlands in Texas is seeking a Concierge to join our senior living community on a PRN basis. You will be the welcoming first point of contact for residents, families, guests, and team members, ensuring smooth daily operations at the front desk.

You will manage communications, support resident services, greet visitors, and coordinate mail, transportation, and appointments, all while maintaining a warm, organized environment in a fast-paced setting.

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.

Skills

Customer service

Reception

Administrative support

Education

High school diploma or GED

Tools

Phone system

Job description

Discovery Management Group at The Forum at The Woodlands in Texas is seeking a Concierge to join our senior living community on a PRN basis. You will be the welcoming first point of contact for residents, families, guests, and team members, ensuring smooth daily operations at the front desk.

You will manage communications, support resident services, greet visitors, and coordinate mail, transportation, and appointments, all while maintaining a warm, organized environment in a fast-paced setting.