Senior Living Front Desk Concierge

Sonida Senior Living; Springfield (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

PTO from day one

Paid training

Employee assistance program

Referral programs

Job summary

The Waterford at Ironbridge in Springfield, MO is seeking a friendly receptionist to greet visitors and answer phones, providing directions and community information to residents and guests. You will support daily operations and help ensure a warm, welcoming environment for residents and staff.

Strong customer service and teamwork are valued, with responsibilities including mail handling, visitor coordination, and assisting with resident inquiries in a fast-paced senior living setting.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Team player

Job description

The Waterford at Ironbridge in Springfield, MO is seeking a friendly receptionist to greet visitors and answer phones, providing directions and community information to residents and guests. You will support daily operations and help ensure a warm, welcoming environment for residents and staff.

Strong customer service and teamwork are valued, with responsibilities including mail handling, visitor coordination, and assisting with resident inquiries in a fast-paced senior living setting.