Concierge

Sonida Senior Living; Springfield (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

PTO from day one

Paid training

Employee assistance program

Referral programs

Job summary

The Waterford at Ironbridge in Springfield, MO is seeking a friendly receptionist to greet visitors and answer phones, providing directions and community information to residents and guests. You will support daily operations and help ensure a warm, welcoming environment for residents and staff.

Strong customer service and teamwork are valued, with responsibilities including mail handling, visitor coordination, and assisting with resident inquiries in a fast-paced senior living setting.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Team player

Job description

Find your joy here, at The Waterford at Ironbridge, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Waterford at Ironbridge, a premier retirement community in Springfield, MO, provides quality care to residents in an Independent Living community.

What We Offer You

• Schedule: 7am - 7pm, Saturday & Sunday
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team