Senior Living Concierge — Welcoming Front Desk & Resident Support

Sonida Senior Living; Springfield (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

PTO from day one

Paid Training

Employee Assistance Program

Referral Program

Dependent Care FSA

Job summary

The Wellington at Springfield is a Sonida Senior Living community seeking a friendly receptionist to support front-desk operations in Springfield, MA. You will handle phone inquiries, greet visitors, and assist residents and staff with day-to-day needs.

Join a senior living community that emphasizes excellent service, teamwork, and a commitment to resident well-being. Benefits include comprehensive coverage, 401k, PTO from day one, and ongoing training.

Qualifications

• Enjoy providing exceptional customer service to our senior residents.
• Appreciate the value of being a dependable & responsible team member.
• Strong communication and teamwork to support community operations.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services (FedEx, UPS, etc.).

Skills

Customer service

Greet visitors

Telephone handling

Communication skills

Job description

The Wellington at Springfield is a Sonida Senior Living community seeking a friendly receptionist to support front-desk operations in Springfield, MA. You will handle phone inquiries, greet visitors, and assist residents and staff with day-to-day needs.

Join a senior living community that emphasizes excellent service, teamwork, and a commitment to resident well-being. Benefits include comprehensive coverage, 401k, PTO from day one, and ongoing training.