Senior Living Front Desk & Guest Services Coordinator

The Waterford at Ironbridge; Springfield (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

401k with company match

Paid training

PTO from day one

Employee referral programs

Educational opportunities

Job summary

The Waterford at Ironbridge in Springfield, MO, is seeking a friendly receptionist to greet residents and visitors, answer phones, and share community information. This role supports daily operations in a senior living setting and offers comprehensive benefits.

Key responsibilities include directing calls, guiding visitors, handling mail, coordinating express shipments, and resolving inquiries. We value exceptional customer service and teamwork, with PTO from day one and employer-provided

Qualifications

• Customer service oriented and caring for senior residents.
• Dependable and responsible team member.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns.

Skills

Customer service

Team player

Job description

The Waterford at Ironbridge in Springfield, MO, is seeking a friendly receptionist to greet residents and visitors, answer phones, and share community information. This role supports daily operations in a senior living setting and offers comprehensive benefits.

Key responsibilities include directing calls, guiding visitors, handling mail, coordinating express shipments, and resolving inquiries. We value exceptional customer service and teamwork, with PTO from day one and employer-provided