Senior Living Front Desk Concierge

The El Dorado; Richardson (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Early wage access

Flexible scheduling

PTO & Holidays

Benefits package

401K match

Paid training

Advancement opportunities

Meals

EAP

Job summary

Provincial Senior Living is seeking a Concierge to join our team in the United States. The role centers on greeting guests, residents and employees, handling external and internal calls, and providing general information to visitors.

Responsibilities include delivering messages, coordinating appointments, and supporting daily front-desk operations to ensure a welcoming and organized environment for residents and staff.

Qualifications

• 1-3 years customer service experience and/or training; or equivalent combination of education and experience.
• Greet guests, residents and employees; manage calls and messages; provide general information.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors; answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members; tallies meal count sheets for Dining staff.
• Updates the Resident Phone List and Roster and Move-In/Move-Out Register; logs for guests.

Skills

Customer service

Reception

Communication

Telephone etiquette

Education

High school diploma or GED

Job description

Provincial Senior Living is seeking a Concierge to join our team in the United States. The role centers on greeting guests, residents and employees, handling external and internal calls, and providing general information to visitors.

Responsibilities include delivering messages, coordinating appointments, and supporting daily front-desk operations to ensure a welcoming and organized environment for residents and staff.