Senior Living Experience & Operations Leader

Laurus; Memphis (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

401k

Income protection

Work-life benefits

Job summary

Laurus operates a senior living community in Cordova and is seeking an Executive Director to lead the community with a focus on culture, safety, and exceptional service for residents, families, and staff.

The role involves financial oversight, strategic leadership, and collaboration with sales and operations to ensure a welcoming and compliant environment that delivers Peace of Mind for residents and their families.

Qualifications

• Bachelor's degree or equivalent experience in business/healthcare/gerontology.
• Understanding of state and federal laws related to senior living operations.
• Demonstrates passion for leading and developing people and delivering excellent service to residents.
• Exceptional hospitality skills with sensitivity to aging adults and their families.
• Ability to form meaningful relationships with residents, team members and families.

Responsibilities

• Drive culture within the community and lead by example.
• Reinforce common beliefs through communication and servant leadership.
• Build and maintain positive relationships with residents and families.
• Oversee overall financial health of the community.
• Lead other functional leaders and support hiring, training, and performance management.
• Coordinate with sales to convert prospective residents and manage lease signings.
• Ensure 85% of community concerns are resolved at the local level.
• Ensure regulatory compliance and safety protocols are followed.
• Provide on-site emergency support and occasional travel.

Education

Bachelor's degree in business Health Care Gerontology or equivalent experience

Tools

Microsoft Office

Job description

Laurus operates a senior living community in Cordova and is seeking an Executive Director to lead the community with a focus on culture, safety, and exceptional service for residents, families, and staff.

The role involves financial oversight, strategic leadership, and collaboration with sales and operations to ensure a welcoming and compliant environment that delivers Peace of Mind for residents and their families.