Senior Living Operations Director

Better Living Management Services; Rochelle (IL); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off and holidays

Professional development opportunities

Employee assistance programs

Job summary

Better Living is seeking a proactive senior operations leader to oversee daily operations of an assisted living community. You will drive care quality, staff development, regulatory compliance, and financial performance to uphold the company’s mission of comfort, connection, and dignity for residents.

Your role includes leading department heads, shaping workplace culture, and ensuring occupancy and revenue goals are met while maintaining high standards of care and service across the community.

Qualifications

• Bachelor’s degree in healthcare administration, business, public health, or a related field.
• Minimum 3–5 years of leadership experience in long-term care, assisted living, or healthcare administration.
• Experience with electronic health records (EHRs) and state reporting systems preferred.

Responsibilities

• Lead and manage the overall operations of the facility, ensuring compliance with state, federal, and local regulations.
• Ensure the health, safety, and well-being of all residents by upholding the highest standards of care and service.
• Supervise and support department leaders to ensure effective, coordinated service delivery.
• Recruit, hire, train, and retain qualified staff; promote a positive and productive workplace culture.
• Oversee financial operations including budgeting, billing, payroll, and expense management; meet occupancy and revenue goals.
• Build strong relationships with residents, families, staff, and the surrounding community.
• Lead quality assurance and improvement initiatives; respond to and resolve resident concerns and complaints promptly and effectively.
• Participate in marketing and community outreach to maintain strong census levels and promote the facility’s reputation.
• Maintain documentation and reporting in accordance with state licensing and audit requirements.

Skills

Leadership

Communication

Financial management

Team management

Education

Bachelor’s degree in healthcare administration or related field

Tools

EHRs

State reporting systems

Job description

Better Living is seeking a proactive senior operations leader to oversee daily operations of an assisted living community. You will drive care quality, staff development, regulatory compliance, and financial performance to uphold the company’s mission of comfort, connection, and dignity for residents.

Your role includes leading department heads, shaping workplace culture, and ensuring occupancy and revenue goals are met while maintaining high standards of care and service across the community.