Senior Living Executive Director - Ops and Care Leader

Harmony Senior Services, LLC; Roanoke (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Harmony Senior Services, LLC in Roanoke, Virginia, is seeking an Executive Director to assume full responsibility for community operations, marketing, and financial functions in line with company policies and applicable laws. The role requires leadership of a cross-functional team, fiscal stewardship, and regulatory compliance.

You will oversee budgeting, staffing, risk assessments, family communication, and maintenance initiatives while driving census growth and resident satisfaction.

Qualifications

• Bachelor’s degree with at least 3 years’ experience as an Executive Director.
• Active administrative license for the state of employment.
• Proven success managing all aspects of senior community operations.
• Strong sales leadership and customer service skills.
• Ability to lead a management team and develop staff.
• Financial management proficiency and budget oversight.
• Knowledge of state/federal regulations.
• Willingness to work flexible hours, including evenings and weekends.
• Live within 30 miles of assigned community.

Responsibilities

• Oversee all hiring practices to ensure compliance with local, state and federal laws.
• Review monthly financials with department heads and prepare variance reports.
• Develop and oversee marketing plan implementation.
• Maintain good relations with regulatory agencies.
• Oversee risk assessments and family/physician communications.
• Oversee Resident Council Meetings and Residents' Grievance Process.
• Oversee resident move-in process and satisfaction surveys.
• Ensure enforcement of Resident Bill of Rights.
• Perform daily rounds to ensure clean premises and proper furniture placement.
• Oversee maintenance programs and capital improvements.

Skills

Sales leadership

Customer service

Financial management

Budgeting

Leadership

Staff development

Regulatory compliance

Communication

Project management

Problem solving

Relationship building

Education

Bachelor's degree

Job description

Harmony Senior Services, LLC in Roanoke, Virginia, is seeking an Executive Director to assume full responsibility for community operations, marketing, and financial functions in line with company policies and applicable laws. The role requires leadership of a cross-functional team, fiscal stewardship, and regulatory compliance.

You will oversee budgeting, staffing, risk assessments, family communication, and maintenance initiatives while driving census growth and resident satisfaction.