Executive Director

Pheasant Ridge AL Operations LLC; Roanoke (AL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

401k benefits

Training & development

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Roanoke, VA seeks an Executive Director to run the community's operations, marketing, and finances, ensuring care quality and regulatory compliance. You will lead hiring, budgeting, and staff development while managing contract agreements and capital projects with a focus on occupancy and NOI.

The role requires a Bachelor's degree and a state administrative license, plus proven leadership in senior living operations and strong customer service, with flexible hours

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience as an Executive Director.
• Must hold current administrative license for the state.
• Experience in managing senior living operations.
• Strong sales leadership and census growth ability.
• Proficient financial management and budgeting.
• Ability to lead a management team and staff development.
• Knowledge of local/state/federal regulations.
• Willingness to live within 30 miles and work flexible hours.

Responsibilities

• Oversee operation and management of the community.
• Manage marketing, business, and financial functions.
• Lead hiring to stay within budget.
• Prepare and monitor community budget; ensure budgetary compliance.
• Review monthly financials and prepare variance reports.
• Ensure compliance with regulations and risk assessments.
• Maintain resident relations and oversee satisfaction surveys.
• Oversee contracts and capital improvement projects.

Skills

Leadership

Budget management

Staff development

Regulatory knowledge

Communication

Sales leadership

Education

Bachelor’s degree

Job description

Executive Director

4402 Pheasant Ridge Road, Roanoke, Virginia 24014

The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations. Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws Ensure that staff is hired within budgetary guidelines Participate in preparation of the community budget Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation. Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed Lead approval process for all contracts for any services in the community Achievement of NOI. Comply with all local/state/federal regulations and stay aware of relevant changes and updates Plan for and manage the survey process and prepare all plans of correction Maintain good relations with Local/State regulatory agencies Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents Oversee corporate and state compliance with incident reporting guidelines Maintain or exceed budgeted occupancy Oversee the development and implementation of the marketing plan Sustain good resident relations through daily visits; monitor resident and family morale Oversee monthly Resident Council Meetings Oversee Resident and Family Grievance Process Oversee resident move-in process to ensure smooth transition for all new residents and their families Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned Ensure enforcement of Resident Bill of Rights Make daily rounds to ensure that the building is clean and furniture is placed appropriately Oversee the routine and preventative maintenance programs Oversee Capital Improvement projects as needed Other duties as assigned

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director
• Must hold current administrative license for the state in which the position is located
• Demonstrated success managing all aspects of senior community operations
• Strong sales leadership
• Ability to build relationships with community groups that will help grow census
• Strong customer service skills with ability to problem solve
• Ability to lead a management team and promote staff development
• Demonstrated record of financial management proficiency
• Ability to prioritize and manage multiple projects simultaneously
• Thorough knowledge of state/federal regulations
• To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.
• Ability to work flexible hours to include evenings and weekends
• Must be able to lift, carry, and push up to 25lbs

What we offer

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Why Harmony?

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.