Senior Living Concierge: Tech-Driven Front Desk

Sonida Senior Living; Marietta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

PTO from day one

Paid training

Employee Assistance Program

Educational opportunities

Referral program

Job summary

Parc at Piedmont, a Sonida Senior Living community in Marietta, GA, is seeking a Receptionist to greet visitors, answer phones, and manage mail and deliveries. You will provide information about the community, directions, and contact details, ensuring a welcoming and efficient front desk operation.

The role requires delivering exceptional customer service to our senior residents and being a dependable, responsible team member, contributing to a smooth daily operation of the community.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Team player

Job description

Parc at Piedmont, a Sonida Senior Living community in Marietta, GA, is seeking a Receptionist to greet visitors, answer phones, and manage mail and deliveries. You will provide information about the community, directions, and contact details, ensuring a welcoming and efficient front desk operation.

The role requires delivering exceptional customer service to our senior residents and being a dependable, responsible team member, contributing to a smooth daily operation of the community.