Resident Services Concierge — Senior Living

Senior Lifestyle Corporation; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Senior Lifestyle Corporation is seeking a friendly, professional receptionist at the Renaissance on Peachtree community in Atlanta. You will greet residents, assist visitors and families, answer calls, and support multiple administrative tasks to ensure smooth daily operations.

Your role includes monitoring safety systems, processing reports, handling packages, and maintaining logs while delivering exceptional service with a positive attitude toward residents and staff.

Qualifications

• Three (3) months of related experience is preferred.
• Clear and effective communication in English.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional, kind, engaging and helpful.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for keys and gate passes.
• Assist other departments with administrative functions.
• Ensure timely response to resident/family/employee concerns and maintain a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Skills

Customer service

Communication

Teamwork

Multitasking

English proficiency

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle Corporation is seeking a friendly, professional receptionist at the Renaissance on Peachtree community in Atlanta. You will greet residents, assist visitors and families, answer calls, and support multiple administrative tasks to ensure smooth daily operations.

Your role includes monitoring safety systems, processing reports, handling packages, and maintaining logs while delivering exceptional service with a positive attitude toward residents and staff.