Senior Living Concierge: Resident Experience & Tours

Oakmont Senior Living; Carlsbad (CA); In loco; USD 24.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Vacation, Personal Day, Holidays

Complimentary Meals

Bonus Opportunities

Company Paid Life Insurance

LifeMart discount program

401(k) with company match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Emergency Financial Assistance

Descrizione del lavoro

Oakmont Management Group, a premier operator of senior living communities, seeks a Concierge in Carlsbad to greet visitors, fulfill resident requests, arrange property tours, and support administrative staff. The role supports our mission of authentic care and five-star service.

Responsibilities include handling multi-line calls, delivering outstanding customer service, and maintaining a secure environment while collaborating with colleagues and residents to ensure a welcoming atmosphere.

Competenze

• Must have a high school diploma or equivalent.
• Prefer two years of hospitality or senior living experience.
• Excellent customer service skills and basic MS Office proficiency.
• Able to interact clearly with residents, families, and staff.
• Must pass a background check and health screening including TB tests.

Mansioni

• Provide exceptional service to residents, guests, and visitors.
• Answer telephones and direct calls clearly and professionally.
• Monitor the Emergency Alert System and respond promptly to calls.
• Manage the business center and mail processing.
• Maintain a safe and secure environment following safety standards.
• Encourage teamwork across departments.

Conoscenze

Customer service

Excellent communication

Hospitality experience

Computer skills

Resident interaction

Formazione

High school diploma or GED

Descrizione del lavoro

Oakmont Management Group, a premier operator of senior living communities, seeks a Concierge in Carlsbad to greet visitors, fulfill resident requests, arrange property tours, and support administrative staff. The role supports our mission of authentic care and five-star service.

Responsibilities include handling multi-line calls, delivering outstanding customer service, and maintaining a secure environment while collaborating with colleagues and residents to ensure a welcoming atmosphere.