Evening Concierge — Senior Living Guest Services (4–8 PM)

Oakmont Senior Living; Roseville (CA); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, HOL/

Complimentary Meals

Company Paid Life Insurance

401(k) with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Descrizione del lavoro

Oakmont Management Group is seeking a Concierge at an Oakmont community in California. The role greets visitors, fulfills resident requests, arranges tours, answers a multi-line phone, and provides clerical support in line with company values.

Responsibilities include delivering exceptional customer service to residents and guests, handling calls professionally, and helping maintain a safe environment. Vaccination/testing requirements and PPE may be applicable per guidelines.

Competenze

• Must be at least 18 years old.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or senior living community.

Mansioni

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and respond promptly to calls.
• Effectively manage business center and process mail.
• Maintain a safe and secure environment following safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Conoscenze

Customer service

Hospitality

Communication

Team collaboration

Formazione

High school diploma or equivalent

Strumenti

MS Office

Descrizione del lavoro

Oakmont Management Group is seeking a Concierge at an Oakmont community in California. The role greets visitors, fulfills resident requests, arranges tours, answers a multi-line phone, and provides clerical support in line with company values.

Responsibilities include delivering exceptional customer service to residents and guests, handling calls professionally, and helping maintain a safe environment. Vaccination/testing requirements and PPE may be applicable per guidelines.