Senior Living Concierge — Resident Experience

Stronecroft; Flat Rock (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay rates

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Ongoing professional development opportunities

Company-paid life insurance

Company-paid Employee Assistance Program

Job summary

A senior living community in North Carolina is seeking a dedicated Concierge to enhance the experience for residents and visitors. Responsibilities include providing top-tier customer service, managing inquiries, and coordinating various concierge services. The ideal candidate will have a high school diploma, strong communication skills, and a passion for working with the elderly. Join us to make a meaningful difference in our residents' lives with competitive pay and professional development opportunities.

Qualifications

• Previous customer service or concierge experience preferred.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Professional appearance and demeanor required.

Responsibilities

• Greet residents, families, and visitors warmly.
• Offer concierge services including arranging transportation.
• Serve as a central point of contact for community information.
• Address concerns and issues promptly and professionally.

Skills

Strong communication

Interpersonal skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A senior living community in North Carolina is seeking a dedicated Concierge to enhance the experience for residents and visitors. Responsibilities include providing top-tier customer service, managing inquiries, and coordinating various concierge services. The ideal candidate will have a high school diploma, strong communication skills, and a passion for working with the elderly. Join us to make a meaningful difference in our residents' lives with competitive pay and professional development opportunities.