Senior Living Concierge - Guest Experience & Tours

Oakmont Senior Living; Upland (CA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay, HOL

Complimentary Meals

Company Paid Life Insurance

401(k) Savings Plan with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Résumé du poste

Oakmont of San Antonio Heights, a premier senior living community managed by Oakmont Management Group, seeks a Concierge to deliver five‑star service and clerical support on site. You will greet residents and visitors, answer calls, and coordinate tours while upholding our mission and values.

Requirements include 18 years of age, a high school diploma or equivalent, and preferably 2 years in hospitality or a senior living setting. Proficiency in MS Office and strong communication are essential.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two years of experience in a hospitality setting or prior senior living community.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For health and safety, vaccination or PPE may be required per regulatory guidelines.

Responsabilités

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Connaissances

Customer service

MS Office

Communication skills

Background check

TB Test

Formation

High school diploma or equivalent

Outils

MS Office

Description du poste

Oakmont of San Antonio Heights, a premier senior living community managed by Oakmont Management Group, seeks a Concierge to deliver five‑star service and clerical support on site. You will greet residents and visitors, answer calls, and coordinate tours while upholding our mission and values.

Requirements include 18 years of age, a high school diploma or equivalent, and preferably 2 years in hospitality or a senior living setting. Proficiency in MS Office and strong communication are essential.