Senior Living Concierge & Guest Experience Lead

Grasslands Estates; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling (full-time & part-

Paid time off & Holidays (full-time)

Comprehensive benefits: health, dental

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Provincial Senior Living in Wichita, KS is seeking a friendly Concierge to welcome residents, families, and guests. You will manage front-desk calls, relay messages, and provide information to support a warm, resident-centered environment.

Ideal candidates have 1–3 years of customer service experience, a high school diploma or GED, and the ability to multi-task in a fast-paced setting. This role offers full-time, competitive wages and benefits to join a respected senior living team.

Qualifications

• 1–3 years of customer service experience or training.
• High school diploma or GED preferred.
• Ability to communicate clearly and professionally with residents, families, and staff.

Responsibilities

• Greet guests, residents, and employees; manage external and internal calls.
• Take and communicate messages with pertinent details.
• Greet residents and visitors; answer inquiries and provide directions.
• Prepare meal tickets and tally meal counts for Dining staff.
• Maintain organization of desk, files, and entry area.
• Assist with mail distribution and scheduling of resident appointments.

Skills

Customer service

Education

High school diploma / GED

Job description

Provincial Senior Living in Wichita, KS is seeking a friendly Concierge to welcome residents, families, and guests. You will manage front-desk calls, relay messages, and provide information to support a warm, resident-centered environment.

Ideal candidates have 1–3 years of customer service experience, a high school diploma or GED, and the ability to multi-task in a fast-paced setting. This role offers full-time, competitive wages and benefits to join a respected senior living team.