Senior Living Concierge | Guest Experience Champion

Discovery Senior Living Holdings, LLC; Texas; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Payday access

Flexible schedule

Paid time off

Benefits package

401(k) matching

Paid training

Advancement opportunities

Meals

Job summary

Seaton Senior Living is seeking a friendly Concierge to welcome guests, residents, and staff, answer calls, relay messages, and provide information on a general basis. The role supports front desk operations and ensures a warm, organized environment across our community.

Qualifications include a high school diploma (GED acceptable) and 1–3 years of customer service experience. Full-time and part-time options exist with competitive compensation and benefits.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience or training.
• Experience greeting guests and handling inquiries is a plus.

Responsibilities

• Greet residents and visitors and answer inquiries.
• Answer and route external and internal calls; take messages.
• Maintain daily update of contact lists and logs.
• Assist with organizing brochures for the marketing team.
• Prepare meal tickets and tally meal counts for staff.
• Manage appointments for residents and family members.
• Keep desk and entry area neat and organized.
• Distribute mail to residents and staff.
• Adhere to company policies and procedures; perform other duties.

Skills

Customer service

Reception duties

Telephone handling

Education

High school diploma or GED

Job description

Seaton Senior Living is seeking a friendly Concierge to welcome guests, residents, and staff, answer calls, relay messages, and provide information on a general basis. The role supports front desk operations and ensures a warm, organized environment across our community.

Qualifications include a high school diploma (GED acceptable) and 1–3 years of customer service experience. Full-time and part-time options exist with competitive compensation and benefits.