Senior Living Concierge & Front Desk Specialist

Thereserveatfairhope; Fairhope (AL); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Holiday Pay

Job summary

A senior living retirement community is looking for a front desk coordinator to greet residents and visitors, manage sign-in processes, and assist with marketing information. Candidates should have a high school diploma and at least one year of customer service experience. The role offers competitive pay, great benefits including medical and dental coverage, and excellent career advancement opportunities. Applicants must be able to lift up to 25 pounds unassisted.

Qualifications

• 1 year of related work experience in customer service.
• Preferred experience in long-term care, hospitality, or related field.
• Able to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage front desk sign-in and out for visitors and vendors.
• Handle incoming phone calls and inform staff of arrivals.
• Assist with marketing information and event reservations.
• Maintain a database of resident information.
• Support other departments to ensure high quality resident service.
• Perform other duties as assigned.

Skills

Customer service experience

Effective verbal communication

Organizational skills

Interpersonal skills

Proficient in Microsoft Office

Education

High school diploma or GED equivalent

Job description

A senior living retirement community is looking for a front desk coordinator to greet residents and visitors, manage sign-in processes, and assist with marketing information. Candidates should have a high school diploma and at least one year of customer service experience. The role offers competitive pay, great benefits including medical and dental coverage, and excellent career advancement opportunities. Applicants must be able to lift up to 25 pounds unassisted.