Senior Living Concierge: Front Desk & Guest Experience

Discovery Senior Living; North Port (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Flexible scheduling

Paid time off and holidays (part-time)

Comprehensive benefits package (health

401(k) with employer match

Paid training

Growth opportunities

Job summary

Discovery Commons North Port is seeking a part-time Concierge to welcome residents and guests, manage front-desk operations, and support resident services. You will handle calls, messages, and directions while maintaining a warm, organized environment for the community.

Responsibilities include coordinating appointments, assisting with marketing materials, and ensuring smooth daily operations. A friendly demeanor and multitasking ability are essential in this fast-paced setting.

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Communication skills

Organization

Interpersonal skills

Confidentiality

Reception experience

Administrative experience

Education

High school diploma or GED

Tools

Office software

Phone systems

Email systems

Job description

Discovery Commons North Port is seeking a part-time Concierge to welcome residents and guests, manage front-desk operations, and support resident services. You will handle calls, messages, and directions while maintaining a warm, organized environment for the community.

Responsibilities include coordinating appointments, assisting with marketing materials, and ensuring smooth daily operations. A friendly demeanor and multitasking ability are essential in this fast-paced setting.