Senior Living Concierge | Front Desk & Admin Support

Monarch Communities; Melville (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Monarch Communities in Melville, NY, is seeking a Concierge to welcome residents, screen calls, and provide clerical support to all departments. This full-time, non-exempt role reports to the Business/Community Operations Director and operates Monday to Friday 8am–4pm.

You will handle resident information, process mail, monitor safety systems, and assist with office tasks while ensuring compliance with regulations and community policies.

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Skills

Strong interpersonal skills

Experience working with seniors

Proficiency with computers

Education

High school diploma preferred

Tools

Microsoft Office

Job description

Monarch Communities in Melville, NY, is seeking a Concierge to welcome residents, screen calls, and provide clerical support to all departments. This full-time, non-exempt role reports to the Business/Community Operations Director and operates Monday to Friday 8am–4pm.

You will handle resident information, process mail, monitor safety systems, and assist with office tasks while ensuring compliance with regulations and community policies.