Senior Living Front Desk Concierge

Monarch Communities; Melville (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Holidays

Tuition Reimbursement

Employee Assistance Program (EAP)

Free Parking

Job summary

Monarch Communities is hiring a full-time Concierge in Melville, NY to welcome residents, handle inquiries, and support sales and marketing efforts. This hourly role reports to the Business/Community Operations Director and requires strong clerical and customer-service skills.

The position is Monday–Friday 8am–4pm with benefits and opportunities for professional growth within a senior living community environment.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.

Skills

Interpersonal skills

Senior care experience

Computer skills

Education

High school diploma

Tools

Outlook

Excel

Windows

Job description

Monarch Communities is hiring a full-time Concierge in Melville, NY to welcome residents, handle inquiries, and support sales and marketing efforts. This hourly role reports to the Business/Community Operations Director and requires strong clerical and customer-service skills.

The position is Monday–Friday 8am–4pm with benefits and opportunities for professional growth within a senior living community environment.