Senior Living Concierge - Flexible Hours & Tech Tools

Sonida Senior Living; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO from day one

Paid training

Employee Assistance Program

Job summary

The Wellington at Southport, a Sonida Senior Living community in Indianapolis, IN, is seeking a friendly receptionist to welcome guests, answer calls and share community information. You will coordinate mail and deliveries, direct visitors, and help residents with inquiries.

This role emphasizes exceptional customer service for seniors, teamwork, and reliability. We offer flexible scheduling, medical/dental, 401k match, PTO from day one, and ongoing training.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of a greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual, providing community address, directions, and related information.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolves customer questions and concerns.

Skills

Customer service

Phone etiquette

Team player

Job description

The Wellington at Southport, a Sonida Senior Living community in Indianapolis, IN, is seeking a friendly receptionist to welcome guests, answer calls and share community information. You will coordinate mail and deliveries, direct visitors, and help residents with inquiries.

This role emphasizes exceptional customer service for seniors, teamwork, and reliability. We offer flexible scheduling, medical/dental, 401k match, PTO from day one, and ongoing training.