Senior Living Concierge — Flexible Scheduling, PTO Day One

Sonida Senior Living; Cincinnati (OH); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance + Dental + Vision + 1

Life/Disability insurance

401k match program

Employee Assistance Program

PTO from day one

Paid training

Educational opportunities

Referral programs

Job summary

Sonida Senior Living—The Wellington at North Bend Crossing in Cincinnati, OH—seeks a friendly receptionist to support resident services and front-desk operations. You will answer calls, greet visitors, manage mail, and coordinate courier services in a busy senior living community.

We value exceptional customer service, dependability, and teamwork. This full-time role includes daily interaction with residents, families, and staff, with benefits and career development opportunities available.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Team player

Job description

Sonida Senior Living—The Wellington at North Bend Crossing in Cincinnati, OH—seeks a friendly receptionist to support resident services and front-desk operations. You will answer calls, greet visitors, manage mail, and coordinate courier services in a busy senior living community.

We value exceptional customer service, dependability, and teamwork. This full-time role includes daily interaction with residents, families, and staff, with benefits and career development opportunities available.