Senior Living Concierge: Craft Warm Resident Experiences

TerraBella Senior Living; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

TerraBella Senior Living is seeking a Full-time Concierge for our McCarthy Court community in New Bern. You will handle reception tasks, greet residents and visitors, answer questions, and coordinate front desk operations to ensure a welcoming environment.

Ideal candidates have 1–3 years of customer service experience and a High School diploma or GED. The role offers competitive pay, comprehensive benefits, PTO, holidays, and a 401(k) plan.

Qualifications

• 1–3 years of customer service experience preferred.
• High school diploma or GED preferred.
• Strong communication and organizational skills.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Greets residents and visitors, answers inquiries and gives directions.
• Maintains front desk organization and distributes mail.
• Manages appointments and coordinates with staff for resident needs.
• Updates rosters and resident lists as needed.

Skills

Customer service

Communication

Organization

Education

High school diploma or GED

Job description

TerraBella Senior Living is seeking a Full-time Concierge for our McCarthy Court community in New Bern. You will handle reception tasks, greet residents and visitors, answer questions, and coordinate front desk operations to ensure a welcoming environment.

Ideal candidates have 1–3 years of customer service experience and a High School diploma or GED. The role offers competitive pay, comprehensive benefits, PTO, holidays, and a 401(k) plan.