Senior Living Community Liaison & Recruitment Lead

Pennant Group; Rockwall (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Lakeshore Assisted Living and Memory Care is seeking a Community Liaison to lead the resident recruitment process by building meaningful relationships with prospects and families. You will develop marketing strategies, maintain occupancy levels, and manage the admission/assessment process in collaboration with the community management team.

Ideal candidates demonstrate excellent communication, strong customer service, and a proven track record in senior housing or related marketing.

Qualifications

• Superior communication skills, written and spoken English.
• Strong customer service orientation with a call handling mindset.
• Ability to identify candidate needs and communicate a clear value proposition.

Responsibilities

• Lead resident recruitment by building relationships with prospects and families.
• Develop and maintain internal and external marketing strategies and referral sources.
• Coordinate admission/assessment with the community management team to maintain occupancy.

Skills

Excellent communication

English proficiency

Customer service

Telephone marketing

Education

Marketing or human services degree

Job description

Lakeshore Assisted Living and Memory Care is seeking a Community Liaison to lead the resident recruitment process by building meaningful relationships with prospects and families. You will develop marketing strategies, maintain occupancy levels, and manage the admission/assessment process in collaboration with the community management team.

Ideal candidates demonstrate excellent communication, strong customer service, and a proven track record in senior housing or related marketing.