Senior Living Admissions & Outreach Liaison

The Pennant Group; Rockwall (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Lakeshore Assisted Living and Memory Care is seeking a Community Liaison to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. Successfully leads the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs.

Develops and maintains productive internal and external marketing strategies including referral

Formación

• Strong verbal and written English communication.
• Clear vision of the community and its services.
• Punctual, professional demeanor.
• Knowledge of aging physiology and dementia signs.
• Excellent customer service and telephone marketing skills.
• Flexible, adaptable, and responsive to resident needs.
• Team and partner collaboration.

Responsabilidades

• Lead resident recruitment by building relationships with prospects and families.
• Develop and manage marketing strategies including referrals and community partnerships.
• Maintain occupancy levels and track resident movements.
• Serve as central contact for prospective residents and manage admissions with the community management team.

Conocimientos

Communication skills

English fluency

Customer service

Telephone marketing

Dementia knowledge

Adaptability

Team collaboration

Educación

Marketing or human services degree

Descripción del empleo

Lakeshore Assisted Living and Memory Care is seeking a Community Liaison to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. Successfully leads the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs.

Develops and maintains productive internal and external marketing strategies including referral