Senior Living Community Concierge & Sales Support

Laurel Ridge Treatment Center; Willistown Township (PA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Variable compensation plans

Health, Dental, Vision

Company-paid life insurance

401K

Paid Time Off

Free 24/7 virtual health care

On-Demand Pay Program

Résumé du poste

Laurel Ridge Treatment Center is seeking a Community Coordinator to be the first point of contact for patients, residents, families, and clients at the nursing center. You’ll manage front desk interactions and support the sales/marketing team and Executive Director.

The role emphasizes customer service, administrative support, and creating streamlined processes for resident onboarding and family experience within a senior living setting.

Qualifications

• High school degree or equivalent required.
• Must be a self starter who doesn't need a lot of direction.
• Must be able to read, write, speak and understand English to ensure safety and well-being of patients and visitors.
• Must be proficient with Google Docs, Sheets, Slides.
• Experience working in a senior living facility.
• Marketing/sales experience.
• Excellent communication skills required.
• Senior Living experience preferred.

Responsabilités

• Front desk concierge/first impressions and customer service aficionado.
• Effectively manage incoming phone calls for the community.
• Provide administrative support to sales and marketing teams and the Executive Director.
• Support new residents at time of move in and thereafter.
• Create processes/procedures as it relates to new residents and family experience in support of sales/marketing.

Connaissances

Self-starter

English proficiency

Excellent communication

Marketing/sales experience

Formation

High school degree

Outils

Google Docs

Google Sheets

Google Slides

Description du poste

Laurel Ridge Treatment Center is seeking a Community Coordinator to be the first point of contact for patients, residents, families, and clients at the nursing center. You’ll manage front desk interactions and support the sales/marketing team and Executive Director.

The role emphasizes customer service, administrative support, and creating streamlined processes for resident onboarding and family experience within a senior living setting.