Hospital Admissions & Front Desk Coordinator

Laurel Ridge Treatment Center; California; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Job summary

Laurel Ridge Treatment Center is seeking an Admission Coordinator (front desk receptionist) to manage the hospital’s main phones, verify insurances, obtain signatures on admitting paperwork, and process admitting forms. The role interfaces with Intake, patients, and nursing units.

The ideal candidate has a high school diploma, insurance verification experience, and 1–3 years in admissions or related areas, with strong phone, typing, and communication skills.

Qualifications

• High School Diploma required.
• Experience verifying insurance required.
• 1-3 years of admissions or related department experience required.
• Phone/switchboard and typing/computer skills required.
• Customer service oriented with strong communication and multitasking abilities.
• BLS CPR required

Responsibilities

• Verify insurances online and by phone; explain eligibility, co-pays, deductibles, and pre-existing terms to Intake Coordinators.
• Answer switchboard professionally; direct calls to appropriate departments.
• Conduct admission process with patients/families; obtain signatures; disseminate forms.
• Document in patient records that Patient Rights Booklet and Advance Directive information were provided.
• Compile admissions/discharges data for daily census and distribute to staff.

Skills

Phone switchboard

Strong communication

Customer service

Multi-tasking & problem solving

BLS CPR

Education

High School Diploma

Tools

Hospital Computer Program

Phone System

Job description

Laurel Ridge Treatment Center is seeking an Admission Coordinator (front desk receptionist) to manage the hospital’s main phones, verify insurances, obtain signatures on admitting paperwork, and process admitting forms. The role interfaces with Intake, patients, and nursing units.

The ideal candidate has a high school diploma, insurance verification experience, and 1–3 years in admissions or related areas, with strong phone, typing, and communication skills.