Senior Living Admissions & Outreach Specialist

LINDSEY MANAGEMENT SERVICES INC; Urbana (IL); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Educational Reimbursement

Paid Time Off

On-Site Fitness Center

LifeLock & AAA enrollment

Sick Leave

Bereavement Leave

Meal benefits

Employee Assistance Program

Job summary

Lindsey Communities is seeking an Enrollment Specialist to greet prospective residents, families, and referral partners. You will guide inquiries, coordinate tours, and support outreach and CRM workflows across our services.

Responsibilities include handling inquiries promptly, educating families about continuum of care, and maintaining accurate records to ensure smooth operations within Lindsey Communities and affiliates.

Qualifications

• Experience in customer service, healthcare, senior living, home care, or related fields.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Welcome prospects by phone, email, and in person to create a positive first impression.
• Build trusting relationships and explain services and options to prospects.
• Coordinate tours and consultations; follow up regularly with leads.

Skills

Customer service

Healthcare

Senior living

CRM systems

Strong communication

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

HubSpot CRM

Microsoft Office

Job description

Lindsey Communities is seeking an Enrollment Specialist to greet prospective residents, families, and referral partners. You will guide inquiries, coordinate tours, and support outreach and CRM workflows across our services.

Responsibilities include handling inquiries promptly, educating families about continuum of care, and maintaining accurate records to ensure smooth operations within Lindsey Communities and affiliates.