Senior Live Operations & Incident Leader

Via Licensing Corporation; Atlanta (GA); On-site; USD 152,200 - 209,200; Full time

Benefits offered by this job

Bonus

Equity

Comprehensive Benefits

Job summary

Via Licensing Corporation is seeking a Senior Operational Support Engineer in Atlanta, GA. This role focuses on providing operational leadership in live video streaming and involves managing complex incident escalations.

The ideal candidate will have over 8 years of experience in video streaming operations, strong troubleshooting skills, and a proven ability to lead incidents. Competitive salary and benefits offered.

Qualifications

• 8+ years of relevant experience in operational roles.
• Expert in supporting large-scale video streaming platforms.
• Ability to lead complex incidents effectively.

Responsibilities

• Lead resolution of multi-system incidents in live streaming.
• Own operational readiness for high-visibility customer events.
• Participate in a 24/7 on-call rotation.

Skills

Video Streaming Expertise

Troubleshooting Distributed Systems

Incident Leadership

Autonomy

Communication Skills

Tools

Grafana

Kibana/ELK

Terraform

Kubernetes

Job description

Via Licensing Corporation is seeking a Senior Operational Support Engineer in Atlanta, GA. This role focuses on providing operational leadership in live video streaming and involves managing complex incident escalations.

The ideal candidate will have over 8 years of experience in video streaming operations, strong troubleshooting skills, and a proven ability to lead incidents. Competitive salary and benefits offered.