Senior Life Underwriting Manager – Remote

Guardian Life; City of Albany (NY); Teletrabalho; USD 95 000 - 156 000; Tempo integral

Resumo da oferta

Guardian Life is seeking a leader in life underwriting who balances operational discipline with innovation, inspiring underwriters to embrace analytics and modern tools. You will coach for judgment and consistency on complex cases and collaborate across product, distribution, and technology to improve turnaround time, mortality outcomes, and customer satisfaction.

You will provide expert judgment on highly complex cases, oversee adjudication during peak volumes, lead a team of underwriters, and

Qualificações

• Extensive life underwriting expertise with authority to adjudicate complex, high-value cases.
• 5+ years of life underwriting experience, with leadership experience.
• Working knowledge of automated underwriting platforms and quality control (e.g., RHO, PIA).
• Strong communication and stakeholder management; collaborate with reinsurers and vendors.
• Coach underwriters to build digital fluency and adopt new tools/workflows.
• Commitment to ethical decision-making and regulatory compliance.

Responsabilidades

• Provide expert judgment on highly complex and escalated cases, ensuring consistency with underwriting guidelines and mortality objectives.
• Oversee complex case adjudication during peak volumes, ensuring accuracy and consistency while promoting analytics and modern platforms.
• Lead and develop a team of underwriters, set daily priorities, ensure service-level adherence, consistency, and quality.
• Leverage analytics dashboards to track mortality, placement, cycle time, and referral rates; implement targeted improvements.
• Pilot and validate new underwriting technologies and vendor solutions; document business cases and measure outcomes.
• Coach and upskill underwriters in analytical thinking, digital tools, and customer-centric practices.
• Negotiate appeals using professional judgment and industry knowledge to adjust decisions as needed.
• Communicate with field force and home office to gather information, solve problems, and convey decisions professionally.

Conhecimentos

Underwriting expertise

Team leadership

Automated underwriting

Stakeholder management

Coaching underwriters

Ethical decision-making

Ferramentas

Random Holdouts (RHO)

Post-Issue Audits (PIA)

Descrição da oferta de emprego

Guardian Life is seeking a leader in life underwriting who balances operational discipline with innovation, inspiring underwriters to embrace analytics and modern tools. You will coach for judgment and consistency on complex cases and collaborate across product, distribution, and technology to improve turnaround time, mortality outcomes, and customer satisfaction.

You will provide expert judgment on highly complex cases, oversee adjudication during peak volumes, lead a team of underwriters, and