Senior Library Services Supervisor

Library Systems & Services Llc; La Quinta (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Tuition Assistance

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &)

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Job summary

The Library Systems & Services Llc in California seeks a Supervisor to oversee Library Associate 1s and 2s at the circulation desk, delivering outstanding customer service and managing account openings, holds, fines, and interlibrary loans. The role emphasizes accurate processing and problem-solving for patron accounts in a busy library environment.

Hours per week: 40. This senior position requires leadership, scheduling, training, and collaboration with librarians to plan programs and maintain

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 3 years library experience.
• 1 year supervisory experience.
• Proficiency with library systems and databases.
• Excellent communications skills, both written and verbal.
• English/Spanish speaking is a plus.
• Proficiency with MS Office suite including Excel, Word and PowerPoint.
• Excellent customer service skills.
• Ability to work a regular schedule that may include days, evenings and weekends.

Responsibilities

• Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
• Supervise junior Library Associates including managing performance, evaluation, interviewing/hiring, training and approving timesheets
• Work closely with Librarians and library management to plan, implement and promote programming activities
• Processes newly acquired library materials, including stamps, labels, RIDF and covers
• Inform library patrons of rules of conduct and enforce those rules
• Maintain circulation records and oversee mailing of materials to patrons in homebound or other programs
• Process damaged materials to maintain collections in good condition; assist with opening/closing procedures
• Support reference desk in assisting patrons with questions
• Coordinate volunteers and assign duties, providing necessary training
• Demonstrate effective listening and problem-solving skills, planning and organizational abilities
• Adapt to change and assist with strategic planning
• Follow legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Skills

Customer service

Supervisory experience

Communication

Bilingual (English/Spanish)

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Library management system

MS Office (Excel, Word, PowerPoint)

Job description

The Library Systems & Services Llc in California seeks a Supervisor to oversee Library Associate 1s and 2s at the circulation desk, delivering outstanding customer service and managing account openings, holds, fines, and interlibrary loans. The role emphasizes accurate processing and problem-solving for patron accounts in a busy library environment.

Hours per week: 40. This senior position requires leadership, scheduling, training, and collaboration with librarians to plan programs and maintain