Senior Library Assistant, Public Services & Outreach

Municipality of Anchorage

Anchorage (AK)

Presencial

USD 36.000 - 56.000

Jornada completa

Hace 7 días

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Descripción de la vacante

The Municipality of Anchorage Library is seeking a dedicated team member to provide front-line computer help, readers’ advisory, and basic reference assistance at public service desks. The role includes roving support by phone, online, and at outreach events to improve access to information.

You will assist with shelving, shifting, and deselection to maintain quality collections, while contributing to events and outreach materials.

Formación

High school diploma or GED or equivalent with 18 months of customer service and/or library experience.
Associate’s degree in Library Science or related discipline with 6 months of customer service and/or library experience.

Responsabilidades

Provide front-line computer help, readers’ advisory, and basic reference assistance at public service desks.
Roam to assist patrons by phone, online, and at outreach events.
Guide users through digital resources, library technologies, policies, and collection tools; refer complex questions as needed.
Assist with events, maintain community and library bulletin boards, and help with marketing materials and outreach content.
Maintain high-quality collections through shelving, shelf reading, record updates, and shifting/deslection tasks.
Ensure a welcoming environment with clear communication and strong customer service; stay current with library activities and procedures.
Contribute to effective operations through teamwork and ongoing training.