Senior Leasing & Sales Support Specialist - Nashville

Caterpillar; Nashville (TN); On-site; USD 95,000 - 152,000; Full time

Benefits offered by this job

Incentive bonus

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

Health lifestyle programs

Employee discounts

Career development

Job summary

Caterpillar in Nashville is seeking a Senior Sales Support Representative who provides advanced origination and end-of-lease support to customers, dealers and Territory Managers. You will handle complex pricing inquiries, coordinate with internal partners and help ensure a seamless customer experience.

This full-time role requires five days on site in the Nashville office, offers a competitive pay range of $94,728 to $151,572 plus benefits, and opportunities for career development and incentive

Qualifications

• Customer focus: values and practices prioritizing customer needs in decision making.
• Industry knowledge: awareness of trends and regulatory considerations in the field.
• Decision making: ability to analyze situations and make informed choices.
• Effective communications: clear transmission and interpretation of information.
• Relationship management: build and maintain strong client and partner relations.
• Value selling: demonstrate product/service value to address customer needs.

Responsibilities

• Manage End of Lease Process: obtain customer intent for expiring leases and coordinate related actions.
• Provide Field and Dealer Support: assist Territory Managers and dealers with pricing, quoting, and programs.
• Manage the Field and Dealer Legal Intake Process: handle legal intake requests and coordinate with Legal.

Skills

Customer focus

Industry knowledge

Decision making

Effective communications

Relationship management

Value selling

Job description

Caterpillar in Nashville is seeking a Senior Sales Support Representative who provides advanced origination and end-of-lease support to customers, dealers and Territory Managers. You will handle complex pricing inquiries, coordinate with internal partners and help ensure a seamless customer experience.

This full-time role requires five days on site in the Nashville office, offers a competitive pay range of $94,728 to $151,572 plus benefits, and opportunities for career development and incentive