Senior Leasing & Resident Experience Leader

Berkshire Group, LLC; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Job summary

Berkshire Residential Investments is seeking a Sr. Sales & Resident Experience Consultant to lead the leasing team and drive success for our properties. You will be enthusiastic, creative, and capable of understanding market dynamics to empower your sales team and enhance resident experiences.

We value energetic, people-centric professionals who can seal deals across multiple properties, maintain high presentation standards, and deliver exceptional service to prospective and current residents.

Qualifications

• At least two years of transferable experience in customer service.
• Ability to adapt to new technologies and systems.
• Proficient in writing, speaking and understanding the English language.

Responsibilities

• Lead and support the team to drive the property's success.
• Inspect tours and model spaces to ensure top presentation.
• Maintain awareness of local market conditions and trends.
• Provide ideas to Marketing for property promotion and resident satisfaction.
• Deliver excellent customer service to prospective and existing residents and team members.
• Maintain professional resident communications verbally and in writing.
• Uphold a professional and friendly leasing office atmosphere.
• Manage administrative tasks with attention to detail.

Skills

Customer service

Adapt to new technologies

English proficiency

People-loving personality

Job description

Berkshire Residential Investments is seeking a Sr. Sales & Resident Experience Consultant to lead the leasing team and drive success for our properties. You will be enthusiastic, creative, and capable of understanding market dynamics to empower your sales team and enhance resident experiences.

We value energetic, people-centric professionals who can seal deals across multiple properties, maintain high presentation standards, and deliver exceptional service to prospective and current residents.