Resident Experience & Leasing Sales Leader

Berkshire Group, LLC; Cleveland (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Great insurance

25% rent discount

Paid time off

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a leasing team, drive conversions, and deliver exceptional resident experiences at our properties. You will be customer-focused, creative, and able to assess market conditions while guiding your team to success.

Ideal candidates bring at least two years of customer service experience, comfort with new tech, and strong written and spoken English. A comprehensive benefits package accompanies the role.

Qualifications

• At least two years of transferable customer service experience.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding the English language.

Responsibilities

• Lead the leasing team to drive property success and sales.
• Be a home-finding helper and a customer-focused advocate.
• Maintain professional resident communications in person and via written channels.
• Provide excellent customer service to prospective and existing residents and team members.

Skills

Customer service experience

English proficiency

Adaptable to new technologies

Communication skills

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant to lead a leasing team, drive conversions, and deliver exceptional resident experiences at our properties. You will be customer-focused, creative, and able to assess market conditions while guiding your team to success.

Ideal candidates bring at least two years of customer service experience, comfort with new tech, and strong written and spoken English. A comprehensive benefits package accompanies the role.