Senior Leasing & Resident Experience Lead

Berkshire; Durham (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Retirement benefits

Health care benefits

Paid time off

Bonuses

Job summary

Berkshire Residential Investments seeks a Sr. Sales & Resident Experience Consultant to lead leasing efforts and drive resident satisfaction. You will engage with prospects and residents, seal deals on multiple properties, and maintain a professional leasing office.

The role requires energy, customer-service excellence, and the ability to adapt to new technologies. Join our people-first team and contribute ideas to enhance marketing and resident experiences.

Qualifications

• You have at least two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding the English language.

Responsibilities

• Lead your day to drive the success of the property and leasing team.
• Seal the deal on multiple properties with prospective residents.
• Maintain a professional and friendly leasing office atmosphere.
• Inspect tour routes and models to ensure they look their best.
• Maintain awareness of local market conditions and trends.
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
• Provide excellent customer service to all prospective and existing residents and team members.
• Have exceptional administrative skills with attention to detail.

Skills

Customer service

Communication skills

English language

People skills

Job description

Berkshire Residential Investments seeks a Sr. Sales & Resident Experience Consultant to lead leasing efforts and drive resident satisfaction. You will engage with prospects and residents, seal deals on multiple properties, and maintain a professional leasing office.

The role requires energy, customer-service excellence, and the ability to adapt to new technologies. Join our people-first team and contribute ideas to enhance marketing and resident experiences.