Resident Experience & Leasing Sales Specialist

Berkshire; Chicago (IL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Retirement benefits

Health care benefits

Paid time off (sick leave, parental,

Bonuses

Job summary

Berkshire Residential Investments in Chicago is seeking a Sales & Resident Experience Consultant to lead the leasing and resident experience for our properties. You will drive leasing activity, supervise a team, and ensure excellent customer service while maintaining professional resident communications and marketing efforts to attract new residents.

The role emphasizes a people-first approach, energetic engagement with prospective residents, and collaboration with the Property Manager to

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding English.
• Energetic, people-loving persona and strong interpersonal skills.

Responsibilities

• Lead your team to drive the property's success.
• Maintain a professional and friendly leasing office atmosphere.
• Be the face of tours; ensure routes and models look their best.
• Provide excellent customer service to prospective and current residents.
• Contribute ideas to Marketing and the Property Manager for property and resident satisfaction.

Skills

Customer service

English proficiency

Adaptability to new technologies

Written and verbal communication

Job description

Berkshire Residential Investments in Chicago is seeking a Sales & Resident Experience Consultant to lead the leasing and resident experience for our properties. You will drive leasing activity, supervise a team, and ensure excellent customer service while maintaining professional resident communications and marketing efforts to attract new residents.

The role emphasizes a people-first approach, energetic engagement with prospective residents, and collaboration with the Property Manager to