Senior Leasing & Community Relations Specialist

Avanath-Capital,-LLC; Washington (District of Columbia); On-site; USD 34,000 - 37,000; Full time

Job summary

Avanath Capital is seeking a Senior Leasing Specialist in Washington, DC. You will lead leasing, marketing, and resident relations within the community, while upholding company standards and fair housing guidelines.

The role requires 2+ years in sales or customer relations, bilingual English/Spanish, and proficiency with Yardi Voyager. A fast-paced environment, flexible scheduling, and strong organizational skills are essential assets for success at Avanath.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual (English & Spanish) highly desired.
• Thrives in a fast-paced environment.
• Flexible schedule that may include evenings and weekends.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail
• Working knowledge of Yardi Voyager Property Management software

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and available or market-ready, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.
• Maintain current resident files.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.

Skills

Sales experience

Customer relations

Bilingual English & Spanish

Windows proficiency

Tools

Yardi Voyager

Job description

Avanath Capital is seeking a Senior Leasing Specialist in Washington, DC. You will lead leasing, marketing, and resident relations within the community, while upholding company standards and fair housing guidelines.

The role requires 2+ years in sales or customer relations, bilingual English/Spanish, and proficiency with Yardi Voyager. A fast-paced environment, flexible scheduling, and strong organizational skills are essential assets for success at Avanath.