Senior Lease Administration Client Lead

JLL; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

JLL in Pittsburgh seeks a Lease Administration Client Manager to oversee complex client leasing data, ensure accurate reporting, and drive key initiatives across the lease administration team.

You will manage client relationships, coach staff, interpret lease documents, resolve rent issues, and coordinate invoicing while maintaining strong compliance. Strong Excel and Office skills and a proactive, collaborative mindset are essential.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 5 years of work experience in Lease Administration, Real Estate Accounting, Real Estate Law or Property Management.
• 2 years previous experience in a supervisory role operating at a strategic level with both internal and external teams.
• Strong financial/analytical skills.
• Ability to maintain a strong attention to detail with a continued high efficiency and accuracy rate for performing work/tasks.
• Ability to spot issues proactively and head them off and/or start the solutioning process.
• Ability to understand and interpret data, and use of technology to be more efficient.
• Desire to learn and grow.
• Multilingual a plus.
• Willingness for light travel.

Responsibilities

• Serving as Relationship manager and first point of client escalations.
• Client/vendor/landlord relationship management.
• Provide coaching for team members regarding procedures, lease interpretation, desktop audits and billing calculations.
• Responsible for ensuring that client(s) accounts are in full compliance with all internal and client specific policies and procedure.
• Reviewing abstracts and interpreting commercial lease documents (leases, amendments, subleases).
• Resolution of rent and other landlord/tenant issues.
• Oversee subtenant account management, including the billing and collections of third-party tenant rents, review of the cash receipts posting reports and review of the monthly Delinquency Report.
• Coordinate invoicing to client(s) and collections as necessary.
• Document and share best practices, participate in efforts to strengthen internal controls and improve data quality.
• Support, exposure and leadership of other special projects as assigned by manager.

Skills

Financial analysis

Attention to detail

Issue spotting

Data interpretation

Communication skills

Time management

Travel willingness

Multilingual

Education

Bachelor's degree

Tools

Excel

Office Suite

Job description

JLL in Pittsburgh seeks a Lease Administration Client Manager to oversee complex client leasing data, ensure accurate reporting, and drive key initiatives across the lease administration team.

You will manage client relationships, coach staff, interpret lease documents, resolve rent issues, and coordinate invoicing while maintaining strong compliance. Strong Excel and Office skills and a proactive, collaborative mindset are essential.