Senior Learning Solutions Architect

Zurich NA; Schaumburg (IL); Hybrid; USD 100,000 - 164,000; Full time

Job summary

Zurich North America is seeking a Learning Solutions Consultant to join the Underwriting University team. This hybrid role requires 3 days in office across Schaumburg, Chicago, Boston, and other major cities, reporting to the VP, Learning Solutions.

You will lead projects from problem definition through design and change management, applying instructional design principles and AI-enabled approaches to improve performance across underwriting, sales, leadership, and professional development

Qualifications

• Bachelor’s degree and 6+ years in Communications or Project Management
• High School Diploma or Equivalent with 8+ years in Communications or Project Management
• Experience in strategic and operational consulting or business systems integration

Responsibilities

• Leads projects from problem definition through implementation and post-implementation review
• Applies insurance and business-process expertise to recommend improvements
• Establishes project direction, plans, governance, and documentation
• Leads project teams and communicates progress to stakeholders
• Defines learning objectives and delivery methods for new and existing learning solutions
• Designs learning solutions using adult-learning principles and multiple modalities

Skills

Instructional design

Project management

Change management

Stakeholder communication

Education

Bachelor's degree

High School Diploma or equivalent

Tools

Articulate Storyline

Articulate Rise

Synthesia

Adobe Creative Cloud

Job description

Zurich North America is seeking a Learning Solutions Consultant to join the Underwriting University team. This hybrid role requires 3 days in office across Schaumburg, Chicago, Boston, and other major cities, reporting to the VP, Learning Solutions.

You will lead projects from problem definition through design and change management, applying instructional design principles and AI-enabled approaches to improve performance across underwriting, sales, leadership, and professional development