Remote Learning Solutions Consultant

Zurich NA; Los Angeles (CA); Remote; USD 100,000 - 164,000; Full time

Job summary

Zurich North America is seeking a Learning Solutions Consultant to join the Underwriting University team. This remote role reports to the VP, Learning Solutions and leads learning design projects across insurance and business processes.

You will apply instructional design principles and AI-enabled tools to develop courses and scalable learning solutions for underwriting, sales, leadership, and professional development. Strong collaboration and program management are essential.

Qualifications

• Bachelor's Degree and 6+ years of experience in the Communications or Project Management area
• High School Diploma or Equivalent and 8+ years of experience in the Communications or Project Management area
• Experience in strategic and operational consulting or business systems integration

Responsibilities

• Leads projects of varying complexity from problem definition and business-case development through implementation and post-implementation review.
• Applies insurance and business-process expertise to recommend improvements across products, services, systems, and interdependent processes.
• Establishes project direction, outcomes, plans, success measures, governance, and documentation in accordance with Zurich standards.
• Leads project teams and partners with internal and external stakeholders to communicate progress, manage escalations, remove barriers, and support change adoption.
• Defines learning objectives, target outcomes, instructional frameworks, and delivery methods for new and existing learning solutions.
• Designs and develops learning solutions using adult-learning principles, appropriate modalities, and tools such as Articulate Storyline, Articulate Rise, Synthesia, and Adobe Creative Cloud.
• Establishes evaluation and maintenance strategies to measure effectiveness, improve solutions, and incorporate emerging learning practices.

Skills

Project management

Strategic consulting

Operational consulting

Communication skills

Insurance knowledge

Education

Bachelor's Degree

High School Diploma

Tools

Articulate Storyline

Articulate Rise

Synthesia

Adobe Creative Cloud

Adobe Premiere

Job description

Zurich North America is seeking a Learning Solutions Consultant to join the Underwriting University team. This remote role reports to the VP, Learning Solutions and leads learning design projects across insurance and business processes.

You will apply instructional design principles and AI-enabled tools to develop courses and scalable learning solutions for underwriting, sales, leadership, and professional development. Strong collaboration and program management are essential.