Senior Lead-to-Cash Transformation Program Director

EPMA; Houston (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

EPMA seeks a seasoned Senior Program Manager to lead a complex, multi-year Lead-to-Cash transformation across sales, contracting, pricing, onboarding, billing, and care. You will coordinate cross-functional workstreams and report to executives on milestones, risks, and financials.

The role requires strong governance, budgeting, and stakeholder management within a fast-paced, matrixed environment. This position partners with executives, technology teams, and delivery groups to drive modernization

Qualifications

• 8+ years of progressive program management experience leading large-scale enterprise initiatives.
• Demonstrated experience managing complex programs with multiple concurrent workstreams and stakeholder groups.
• Proven experience leading business and technology transformation initiatives within matrixed organizations.
• Strong executive presence with ability to communicate with and influence senior leadership.
• Experience establishing and facilitating executive governance, steering committees, and decision forums.
• Knowledge of budgeting, forecasting, risk management, dependency management, and portfolio oversight.
• Excellent organizational, communication, facilitation, presentation, and stakeholder management skills.
• Ability to navigate ambiguity, manage competing priorities, and drive results in fast-paced environments.

Responsibilities

• Lead planning, governance, coordination, and delivery of a complex, multi-year Lead-to-Cash transformation program.
• Manage multiple concurrent workstreams across business, technology, operations, and change management teams.
• Develop and maintain integrated program plans, roadmaps, milestones, dependencies, and delivery schedules.
• Coordinate transformation initiatives across sales, contracting, pricing, onboarding, billing, customer care, renewals, and related capabilities.
• Manage program risks, issues, dependencies, resources, critical-path activities, and escalations.
• Establish and lead program governance, executive steering committees, and leadership status reviews.
• Provide executive-level reporting on program health, milestones, risks, dependencies, financial performance, and key decisions.
• Maintain RAID logs, executive dashboards, financial tracking, and portfolio reporting.
• Support budgeting, forecasting, funding, business cases, demand management, and strategic planning.
• Coordinate planning, design, testing, release management, deployment, and stabilization activities across teams and vendors.
• Drive accountability and facilitate decision-making across stakeholders.
• Provide leadership to Project Managers, Scrum Masters, Business Analysts, and delivery teams.
• Ensure business process improvements, technology modernization, and organizational change initiatives align with objectives.
• Identify opportunities to improve delivery through modern practices, automation, and AI-enabled capabilities.
• Build strong relationships across functions, technology, shared services, vendors, and leadership.

Skills

Program management

Executive presence

Stakeholder management

Communication

Budgeting

Risk management

Agile

Job description

EPMA seeks a seasoned Senior Program Manager to lead a complex, multi-year Lead-to-Cash transformation across sales, contracting, pricing, onboarding, billing, and care. You will coordinate cross-functional workstreams and report to executives on milestones, risks, and financials.

The role requires strong governance, budgeting, and stakeholder management within a fast-paced, matrixed environment. This position partners with executives, technology teams, and delivery groups to drive modernization